A Chinese company opens its first fully robot-operated smart stores in Europe Published: Jan 11, 2022 18:16 GMT This innovative business model combines the preparation, packaging and delivery of orders ordered online through the use of robots, as well as offering its customers the option of home delivery. China’s second largest e-commerce company, JD.com, opened its first two fully automated retail stores under the brand name Ochama in the Dutch cities of Leiden and Rotterdam, the Chinese consortium published on Monday in a press release on its official website. This avant-garde business model seeks to introduce customers to a new...